[DK]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/DK]

[FI]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/FI]

[SE]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/SE]

[AT]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

For returns, we will subtract a fee of 2,90 EUR from your refund per returned parcel.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/AT]

[BE]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/BE]

[FR]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/FR]

[ES]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/ES]

[IT]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/IT]

[IE]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/IE]

[GB]

Unfortunately, we are unable to offer exchanges for customers in the United Kingdom as we cannot send exchanges to countries outside the EU due to customs regulations.

To receive a different size or color of an item you ordered or an altogether different item, please return your order to us by following our Return Guide. Read more about Returns here.

[/GB]

[US]

Unfortunately, we are unable to offer exchanges for customers in the US as we cannot send exchanges to countries outside the EU due to customs regulations.

To receive a different size or color of an item you ordered or an altogether different item, please return your order to us by following our Return Guide. Read more about Returns here.

[/US]

[NL]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/NL]

[CA]

Unfortunately, we are unable to offer exchanges for customers in Canada as we cannot send exchanges to countries outside the EU due to customs regulations.

To receive a different size or color of an item you ordered or an altogether different item, please return your order to us by following our Return Guide. Read more about Returns here.

[/CA]

[CH]

Unfortunately, we are unable to offer exchanges for customers in Switzerland as we cannot send exchanges to countries outside the EU due to customs regulations.

To receive a different size or color of an item you ordered or an altogether different item, please return your order to us by following our Return Guide. Read more about Returns here.

[/CH]

[NO]

Unfortunately, we are unable to offer exchanges for customers in Norway as we cannot send exchanges to countries outside the EU due to customs regulations.

To receive a different size or color of an item you ordered or an altogether different item, please return your order to us by following our Return Guide. Read more about Returns here.

[/NO]

[EU]

We want you to be completely satisfied with your By Malene Birger order. Therefore, we offer an easy exchange service which is free of charge within 14 days after you received your order.

To exchange items from your order, please contact us via email or give us a call. We will then happily order a new size or a new color for you. Please return the item/s you initially ordered to us as soon as possible but no later than the day you receive your new goods.

If you would like to receive an altogether different item, please return your order and place a new one. To learn more about returns, please visit our Returns section.  

[/EU]