Topics
Find store
Exchange & returns
- How much does it cost to exchange/return items?
- How long after delivery can I return my order or a part of it?
- I want to exchange something from my order
- I want to return an order
- Returns or exchanges of discounted items
- I have received a wrong/faulty item
Delivery
- How much does delivery cost?
- I would like to change my shipping address
- Shipping restrictions
- Designated day/time delivery
- Where will my order be shipped from?
- Order Tracking
Order support
- When will my order be dispatched?
- Are the items in my cart reserved for me?
- Is it safe to order online?
- Why can’t I change my country?
- Can I add, switch or remove items to/from my order?
- I can't place an order – what am I doing wrong?
Product support
- Product claims
- I have received a wrong/faulty item
- Care Advice
- How can I care for my garment?
- Is my size/color available?
- I can’t find my style
Payment
My account
Sales policy
FAQ
- How do I make a return?
- When is the last order date to receive my order before Christmas / New Year?
- What is your return policy during Christmas?
- What locations do you ship to?
- How much does delivery cost?
- How can I find the right size?